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Service businesses

An AI assistant for your garage, showroom or office.

It answers from your prices and policies, records viewing and pickup requests as leads for your team, and hands a complaint straight to the person in charge.

By type of business

Choose your type of business and see what the assistant does for it.

Scode A. assistantExample

I have a complaint: the car came back with the same fault after the repair.

I will hand your conversation over to the garage manager now, to follow up on your complaint.Source: handover rules

Questions

What owners of these businesses ask

What does it do when it does not know the answer?

It hands the conversation over to your team and adds the question to knowledge gaps. You answer it once, and it uses your answer from the next question onwards.

Can I control when it replies and when it stops?

Yes. You choose the confidence threshold: balanced 45% or cautious 60%. Below it, the reply is not sent and its draft goes to your team instead. Your rules on words such as “refund” or “complaint” hand the conversation straight to an employee, and once your employee takes it over the assistant stays silent until they hand it back.

How are conversations distributed among employees?

A handed-over conversation goes to the least busy online employee, and each employee has a maximum that you set from 1 to 50, 5 by default. No employee is assigned more than their limit.

I do not have a website. Can I still use it?

Yes. The chat link is enough: in your Instagram bio, or in your messages. And if you want a page, you build your business page from the dashboard with no developer and no hosting.

All questions
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