What business owners usually ask.

No. Our team sets up your account with you, connects your channels, and trains you and your team. The dashboard also has a 5-step setup wizard and a usage guide.

Your business information: your files, your website pages if you have any, your fixed answers, your products and your opening hours. To connect WhatsApp you need a WhatsApp Business account through Meta, which our team connects with you.

Yes. We set up your account and channels with you and you start with a free trial, with no contract binding you.

In Arabic and English, following the language of the customer's last message. It also understands Arabic written in Latin letters.

It hands the conversation over to your team and adds the question to knowledge gaps. You answer it once, and it uses your answer from the next question onwards.

No. It answers only with the prices of your products and the delivery-zone fees that you recorded, and if it does not know the customer's zone, it asks.

Yes. You choose the confidence threshold: balanced 45% or cautious 60%. Below it, the reply is not sent and its draft goes to your team instead. Your rules on words such as “refund” or “complaint” hand the conversation straight to an employee, and once your employee takes it over the assistant stays silent until they hand it back.

Yes, it replies around the clock. If it hands a conversation over outside working hours, the customer receives the away message that you write, along with your opening hours.

Yes, on WhatsApp. It understands a voice message or an image the customer sends, and answers it from your business information.

WhatsApp Business, Instagram, Telegram and a chat widget on your website. More than one WhatsApp number can be connected for one business. All their conversations reach one Inbox.

Yes. The chat link is enough: in your Instagram bio, or in your messages. And if you want a page, you build your business page from the dashboard with no developer and no hosting.

Yes, with the marketing manager: you write the post once and publish it to Telegram, Facebook, Instagram, Threads, TikTok and LinkedIn. It does not create paid ads.

No, unless you allow it. It records the booking request and the time stays held until you confirm it, and you can let it confirm some of your business services itself.

No, even if two bookings arrive at the same instant. Any of your business services that needs both a doctor and a room appears only at a time when both are available.

A page for their booking with a reference number, from which they cancel before the cancellation deadline or change their appointment to an available time. They also receive a reminder before their appointment.

From a public order tracking page, or by asking the assistant in the conversation. For orders placed in conversations, they receive a message when it is confirmed, out for delivery and delivered, and every order has an invoice in Arabic and English with numbering of your own.

No. You open it with a link on any TV that has a browser, it refreshes every 10 seconds, and it shows only the first name and first initial.

No. It says: available, limited or out of stock, along with the branch name. The “limited” threshold is yours to set, 3 by default.

With an email invitation valid for 72 hours, and each member has one of four roles: owner, admin, employee and viewer. The core includes two seats, and the support team service adds 3 seats.

A handed-over conversation goes to the least busy online employee, and each employee has a maximum that you set from 1 to 50, 5 by default. No employee is assigned more than their limit.

Yes. The owner exports a ZIP file whenever they wish, containing settings, conversations, leads, the activity log and the list of knowledge documents.

No. The privacy policy names the AI providers and states that they do not train their models on your data.

From a public status page that shows the status of every component and its response time, refreshed every 30 seconds. Each of your channels is also checked every 5 minutes.

Each service is priced separately per month in Iraqi dinars. You start with the core at IQD 15,000, which includes the AI assistant, the Inbox and two seats, then add what your business needs. The assistant replies from AI credit, bought in packs from 500 conversations for IQD 37,500, and the credit never expires. Some services carry a “test price” until the final prices are approved, and channel provider fees are separate.

A conversation is counted from the customer's first message until 24 hours pass with no activity, and includes 20 replies from the assistant. Your team's replies are not counted.

There is no automatic charge. The account is suspended and you receive an alert, and the assistant keeps replying from your knowledge as long as you have AI credit.