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Growth

Campaigns that know who they will reach before they launch.

Choose a segment of your customers and send your offer on WhatsApp, Instagram or Telegram, after a dry run that goes through every recipient and records why each excluded person was left out.

See it work

Know who it will reach before you launch.

At a glance

  • Mandatory dry run

  • Customer consent

  • Unsubscribe with one reply

What it does

Campaigns and customer records, in detail.

  • One record per customer

    Their phone and their channel accounts in one record. No automatic merging from data that someone typed, and every merge can be undone.

  • Precise segments

    By channel, tags, interests, city and activity.

  • Interests with evidence

    The assistant suggests a customer's interest along with the sentence they said, and it joins campaigns only after you confirm.

  • Mandatory dry run

    Launch is locked until the check has gone through every recipient, and the check is voided if the settings change after it.

  • Respect for the customer

    A gap between two campaigns reaching the same person, 3 days by default, and a quiet-hours check at launch. A reply of “stop” cancels the subscription.

  • Send tracking

    Who the campaign was sent to, and who it skipped and why. For WhatsApp templates: delivered and read as well.

How it works

From setup to your first customer.

  1. Choose the segment

    And see immediately how many match and how many can be reached.

  2. Write the message

    Or choose a WhatsApp template approved by Meta.

  3. Run the dry run

    Nothing is sent; every recipient is checked.

  4. Launch the campaign

    At a speed you set, with an automatic stop if the channel goes down.

The full list

Everything in Campaigns and customer records.

29 features available today, in 6 groups.

Customer record

6 features
  • Their phone and channel accounts in one record
  • A timeline covering 22 types of activity
  • Pinned “Read before replying” notes
  • A “Came from an offer” tag
  • Interests suggested by the assistant with the sentence the customer said, joining campaigns only after you confirm
  • For each account: “24-hour window open” and “Reachable”

Merging

3 features
  • No automatic merging from data that someone typed, only a merge suggestion
  • A list of merge suggestions
  • Undo in one click after every merge

Segments

4 features
  • Channel, tags, interests and city
  • Customer stage, consent, reachability and the 24-hour window
  • Number of conversations, whether a conversation is open, dates, and the assigned employee
  • The audience is recalculated at the moment of sending

Import and export

4 features
  • CSV import of up to 20,000 rows
  • For duplicates: update, skip or create new
  • A sample file and Arabic column headings
  • An export that opens in Excel with Arabic text intact

Campaigns

5 features
  • WhatsApp with an approved template or a free-form message within 24 hours, Instagram and Telegram
  • A WhatsApp template builder: write, send to Meta, and track approval and the reason for any rejection
  • Variables from customer data, and a preview in WhatsApp format
  • Scheduling, pause, resume and cancel
  • A sending speed you set, and an automatic stop if the channel goes down

Protection and tracking

7 features
  • A mandatory dry run that locks launch, and the lock returns if the settings change
  • A single campaign never reaches the same person twice
  • 12 stop words in Arabic and English, and an unsubscribe link
  • Numbers that fail permanently are excluded
  • Who the campaign was sent to, and who it skipped and why
  • Delivered and read for WhatsApp templates
  • Customer replies reach the Inbox

Clear limits

What it never does.

Rules written into the platform itself.

  • Never

    sends the offer to the same person twice in one campaign.

  • Never

    sends a marketing message on WhatsApp to someone who has not consented.

  • Never

    launches a campaign that has not passed the dry run.

Questions

About Campaigns and customer records

Which channels can campaigns be sent on?

WhatsApp with a template approved by Meta, or a free-form message to anyone who messaged you within 24 hours. Instagram to anyone who messaged you within 24 hours, and Telegram.

Can I import my customers?

Yes, from a CSV file, with a report of any row that was not imported.

What happens to someone who replies to the campaign?

Their reply reaches the Inbox, and the assistant receives it like any conversation.

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