See it work
The same time is never booked twice.
At a glance
Doctor and room together
Gaps between appointments
A page for every booking
Operations
A real schedule where the same time is never booked twice.
The assistant shows the times actually available in your schedule and records the booking from the conversation. A time awaiting your approval is held and not offered to anyone else.
What it does
Appointments, in detail.
Setup in four steps
How you work, then working hours, then your first business service, and you are ready. Only working hours are required.
Split shifts and closed days
Such as 9 to 1 then 4 to 8, and closing a whole day or opening it with special hours.
Several resources together
A business service that needs a doctor and a room, or more than one type of resource, appears only at a time when all of them are free.
Booking rules
The minimum notice for a booking, the furthest time ahead, and the cancellation deadline. Each business service has a gap before and after it.
A page for every booking
With a reference number. The customer cancels from it before the deadline, or moves the appointment to an available time.
You decide what the assistant confirms
Every business service awaits your approval by default, and you can allow the assistant to confirm specific ones itself.
How it works
From setup to your first customer.
Set your times and business services
Working hours, business services and their duration, and who provides them.
The customer asks for an appointment
On any channel, or from the booking section of your business page.
The assistant shows what is available and records it
It reads the full date before booking, and keeps the time held.
You confirm
From the “Awaiting your approval” list, or several bookings at once.
The full list
Everything in Appointments.
22 features available today, in 5 groups.
Setup
5 features
- Setup in four steps, where only working hours are required
- 15 templates for six sectors, with ready-made business services
- Resource names in their correct forms: doctor and doctors, chair and chairs, hall and halls, or names you write yourself
- Split shifts, closed days and days with special hours
- Hours and days off for each staff member or room
Business services and resources
3 features
- A duration for each business service, with a gap before and after
- A business service that needs more than one type of resource together, such as a doctor and a room
- Business services the assistant confirms itself, and others that await your approval
Booking rules
4 features
- The minimum notice for a booking, and the furthest time ahead
- The cancellation deadline
- Double booking prevented even if two bookings arrive at the same moment
- A time awaiting your approval is held and not offered to anyone else
For the customer
5 features
- Book from the conversation or from the business page
- A page for every booking with a reference number
- Cancel from the page or the conversation before the deadline
- Move the appointment from the page to one of the available times within 7 days
- A reminder before the appointment
For your team
5 features
- Daily, weekly and monthly views, and dragging a booking to move it or change its duration
- Confirm several bookings at once
- Cancel with a written reason, or offer a new time that stays held for the customer until they reply
- A manual booking outside working hours, with a clear label
- A team notification, and an event for developers, with every new booking
Clear limits
What it never does.
Rules written into the platform itself.
- Never
books the same time twice, even if two bookings arrive at the same moment.
- Never
confirms a business service you have not allowed it to confirm.
- Never
cancels a booking from the conversation after the cancellation deadline.
Works with
Every service is worth more when connected to others.
Questions
About Appointments
Can a customer book from my page?
Yes. The booking section of the business page shows the same available times, and the booking arrives awaiting your approval.
Can customers cancel on their own?
Yes, from the booking page or in the conversation, before the cancellation deadline you set. They can also move their appointment to an available time from the booking page.
What if I close a day that already has bookings?
Closing a day does not cancel existing bookings, so you decide what to do with them.
Which types of business is it suited to?
Clinics, beauty centres, barbers, laboratories, training centres, consultancies, restaurants and more. The platform knows resource names in their correct forms: doctor and doctors, chair and chairs, hall and halls.