See it work
Connect your systems, or set up the account by conversation.
At a glance
17 signed events
5 widget display modes
MCP with no delete tools
Extra tools
Connect Scode Automation to your systems, or set it up by conversation.
Signed events that reach your system with retries, a chat widget with five display modes or none at all, and an MCP server through which an agency sets up its client's account by talking to its AI assistant.
What it does
Developer and agency tools, in detail.
Events for what matters
Conversation started, resolved and handed over, messages, leads, booking requests, orders and their status changes, knowledge, channel status and customer ratings: 17 events.
A signature you can verify
HMAC-SHA256 over the timestamp and the event body, in the X-Scode-Signature header, with a delivery ID that prevents duplicates.
Retries and a delivery log
6 attempts: after 30 seconds, then 2 minutes, then 10 minutes, then 30, then 2 hours. A log for each delivery, and resending with the same ID.
A chat widget the way you want it
Floating, inline, full-page, pop-up window or side panel. Or hide its button and open it from your own button, or build your whole interface with the headless client.
Set up the account by conversation
An MCP server lets your AI assistant add knowledge, fixed answers and business information, and test questions. No delete tools, by design.
A test that exposes invention
The test tool flags an answer that has no source, one that was handed over to an employee, or one with low confidence. And 200 free tests every billing cycle.
How it works
From setup to your first customer.
Create an admin key
With specific permissions, expiring after 90 days by default.
Add an event endpoint
Over HTTPS, up to 10 endpoints, and the secret is shown once.
Place the widget or build your own interface
With one line, or with the headless client.
Or set up by conversation
Add the MCP server to your assistant, and start by asking about the account's capabilities.
The full list
Everything in Developer and agency tools.
31 features available today, in 5 groups.
Conversation and message events
7 features
- conversation.started
- conversation.resolved
- conversation.escalated
- conversation.tagged
- conversation.note_added
- message.received
- message.sent
Business and account events
7 features
- lead.captured and booking.requested
- order.created and order.status_changed
- knowledge.indexed and knowledge.failed
- channel.connected and channel.failing
- usage.limit_reached
- csat.submitted
- webhook.test for testing
Delivery
7 features
- HMAC-SHA256 signature in X-Scode-Signature
- Timestamp, event type and delivery ID in separate headers
- 6 attempts: 30 seconds, then 2, 10 and 30 minutes, then 2 hours
- The endpoint stops automatically after 20 consecutive failures
- Up to 10 endpoints, HTTPS only
- A secret shown once, which can be renewed
- A test button, a delivery log, and resending with the same ID
Chat widget
5 features
- 5 display modes, and hiding the button to open it from your own
- An API: open, close, send, identify the visitor and more
- 7 events: ready, opened, closed, message sent, message received, handed over and ended
- A headless client that streams the reply word by word
- A token for the visitor signed in to your site, without exposing their session
MCP and keys
5 features
- 6 read tools and 10 write tools, with no delete tools
- A test tool that flags an answer with no source or low confidence
- 200 free tests every billing cycle
- Admin keys created by the owner, with specific permissions
- Keys expire after 90 days by default
Clear limits
What it never does.
Rules written into the platform itself.
- Never
gives the MCP server delete tools.
- Never
lets an admin key touch billing or channel connections, or create other keys.
- Never
sends events anywhere except public HTTPS addresses.
- Never
shows the signing secret more than once.
Works with
Every service is worth more when connected to others.
Questions
About Developer and agency tools
What does the paid Developer tools service unlock?
Sending events to your systems. The chat widget, the headless client and the MCP server are available with the account, and some MCP tools need the automations service.
What happens if my server is down for a long time?
It is retried up to 6 times for each event, and the endpoint stops automatically after 20 consecutive failures. You can resend any delivery from the log.
Are automation calls signed too?
No. The external system call in automation rules is a plain request with no signature and no retries. For signed events, use event endpoints.
How do agencies use it?
With an admin key created by the account owner, the agency adds the MCP server to its AI assistant, and adds knowledge and tests answers by conversation.